Shipping policy

At Eventegy , we are committed to providing a smooth, reliable, and transparent shopping experience. Clear shipping terms are an essential part of that commitment. We are pleased to offer free shipping on all eligible orders.

Shipping Locations

This Shipping Policy applies to orders delivered within United Kingdom.

If your delivery address is outside this area, available shipping options and any applicable costs will be displayed at checkout, or you may contact our support team for assistance.

Order Processing & Delivery Estimates

Below is an overview of our estimated processing and delivery timelines:

  • Order cut-off time: 5:00 PM (local time). Orders placed after this time will be processed on the next business day.

  • Order processing time: 1–2 business days (Monday to Friday). During this stage, your order is prepared for shipment.

  • Shipping transit time: 6–8 business days (Monday to Friday).

  • Estimated total delivery time: 7–10 business days.

Once processed, orders are shipped using reliable logistics partners to ensure safe and timely delivery.

Shipping Costs

Free Shipping
All eligible orders qualify for free delivery. No minimum purchase is required.

Delivery methods:
Evri, Royal Mail, Amazon Shipping

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our customer support team as soon as possible. We will promptly investigate the issue and work toward an appropriate resolution.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number.
You can track the progress of your shipment at any time through our Order Tracking page.

Need Assistance?

If you have any questions regarding shipping or delivery, please visit our FAQ page or contact our support team directly — we’re always happy to help.

Contact Information

Store Name: Eventegy
Business Address: 38 Hassall Road, Alsager, Stoke-On-Trent, ST7 2HQ, United Kingdom (Address available only for administrative correspondence and product returns. No physical point of sale at this address.) 
Operated By: WECHESHIRE LTD
Email: info@eventegy.com 
Phone: +4407735300875
Working hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT-0)
Response Time: We aim to respond to all inquiries within 1–2 business days.